The Texas Lawyer published an article on "Texas Firms Are Outsourcing More, But Keep High-Level Support In-House" on February 18, 2020. The article discusses many Texas law firms turning to outside providers for basic back-office tasks, but they have not embraced outsourcing for higher level-functions.
Wayne Risoli, Chairman Emeritus, is quoted in the article as saying that "Chamberlain Hrdlicka has generally not outsourced administrative or support work." “We do it all internally. We have a really crackerjack IT director who has saved us a lot of money without it being outsourced,” Risoli said. He said the firm contracts with an outside company for cloud storage, but all IT and administration functions are done in-house.
Subscribers to the Texas Lawyer can see the article at this link.